Privacy policy

Last updated: June 6, 2025

At Hold The Storm, we take your privacy seriously—because trust matters. This policy explains what we collect, how we use it, and how we protect it.

1. WHAT WE COLLECT

When you place an order or interact with our site, we collect:

Your name, address, phone number, and email
Payment info (securely processed through Shopify)
Your IP address and browser info (to help us improve the experience)

If you join our email list, we’ll use your name and email to send occasional updates, product news, or reminders. You can opt out any time—no hard feelings.

2. HOW WE USE IT

We use your info to:

Process and ship your order
Contact you about your purchase if needed
Improve the way our site works
Send emails (if you’ve signed up)

We don’t sell your data. Ever.

3. SHOPIFY

Our store runs on Shopify. Your data is stored securely through Shopify’s servers, databases, and application—all protected behind a firewall. If you use a direct payment method (like a credit card), your information is encrypted and handled according to PCI-DSS standards.

You can read more on Shopify’s Privacy Policy.

4. COOKIES

Like most websites, we use cookies. These help keep your cart saved, track visits, and make your experience smoother. You can disable cookies in your browser settings if you prefer.

5. CONSENT + CONTROL

When you provide personal info to place an order, we take that as consent to use it for that purpose.

Want to opt out? You can withdraw consent or request your data by emailing us at hello@holdthestorm.com.

6. THIRD-PARTY SERVICES

We only share your info when needed to complete your order (like shipping carriers or payment processors). These partners may have their own privacy policies. We recommend reviewing them if you're concerned.

7. SECURITY

We use SSL encryption and industry-standard protections to keep your data secure. No system is perfect, but we take every reasonable precaution to keep your information safe.

8. AGE OF CONSENT

By using this site, you confirm that you’re at least the age of majority in your state—or that you’ve given us permission to allow any minors in your care to use the site.